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Experience alone is not enough. On top of that, you need to ask for a client list. You want to know that they have a history of making customers happy with their managed it services. So customer testimonials will help prove their superior customer service. Without seeing proof, how can you be sure the company is right for yours?
Are you one of tech support I.T those people who will never own a printer or even install one onto your computer? If so than you qualify as a person who will greatly benefit from disabling the Print Spooler service. If one day you change your mind about that printer, then just turn the service back on. That's why you need to make sure you record every change you make in services by writing it down on paper or storing it in a text file.
If you are going to run a business or sell Managed I.T support uttah something on your site it might be important that you can include a shopping cart to make purchasing and selling hassle-free for you. More than anything else, though, the web host company must be able to secure transactions to avoid any identity theft and fraud. Thus, make sure that the web hosting company can offer you SSL technologies if you plan on having this kind of feature on your site.
That is what makes me mad, every single time. Here are some questions that Yahoo! Web Hosting should put in a questionaire poll for the purpose of gathering data on this subject of beginners building web sites.
I wouldn't go back to a normal theme ever again because I am too use to the the customizability. If you want complete control and you have a basic grasp of what you are doing, then Headway is the natural choice as your WordPress theme.